Unfortunately, we are experiencing an issue with our multiple-user registration functionality.

At this time, we suggest you register individuals one at a time for a class.

If you're experiencing recurring issues, we're here to help at: AVEVATraining@aveva.com

Our IT team is currently working on this issue. We will update you once the problem has been resolved.

Please accept our apologies for the inconvenience caused.

Cloud Environment Information

Test Browser Connection:

Test your connection at https://connect.learning.osisoft.com. You only require a modern web browser and regular internet access. The browser must:

  • Be of a minimum version of Chrome 16, Firefox 11, IE 11, Edge 12, or Safari 5.0
  • Have the ability to make HTTP and WebSocket connections to *.learning.osisoft.com from your local network
  • Have the ability to run JavaScript downloaded from the above domains
  • Have a network connection of at least a constant 128kbps

Connection Details:

If having problems launching your Cloud Environments, please read the information below to familiarize yourself with how they work. You can also click here to watch a quick demo.

  1. The section: Launch Cloud Environments contains two tabs: My Subscriptions and My Sessions.
  2. The My Subscriptions tab contains all the environments you have access to.
  3. The My Sessions tab contains environments that are currently running.
  4. To launch your environment find the desired environment on the My Subscriptions tab and click on Launch.
  5. You will have to select your time zone because the environments are shutdown at 7 pm of your local time to conserve energy and resources.
  6. The deployment process will take several minutes.
  7. When the environments have completed their deployment you will receive a notification email with the login credentials and the date when they will be deleted.
  8. Additionally, the My Session page will also include the expiration or deletion date of your environments.
  9. You can also click on "Download Connection" on the My Session page to download a file that includes the password.
  10. After receiving the confirmation email, you can now login with username pischool\student01 and the password provided unless directed otherwise.
  11. You can login by clicking on "Connect via RDP" which downloads an rdp connection file.
  12. Or you can login by clicking on "Connect via Browser". This connection does not require a login as the URL already includes the credentials.
  13. If the environments get shutdown at night, you can start the environments anytime.
  14. At a minimum, you will have to start the environments at the start of the day before you login.
  15. Start your environments by clicking on "Start All".
  16. If you find yourself not being able to connect to your environments, they are most likely shutdown. Click on "Start all".
  17. If you are getting an SSO Login error, please see the steps outlined here.
  18. If you need further assistance accessing your Cloud Environments email PI.learning@aveva.com with subject line: "Access TCE - <your name>" Example: "Access TCE - John Smith".

Credentials:
You can login with the username pischool\student01, unless otherwise directed. The password will be emailed to you when you deploy an environment in a deployment completion notification email.

Additional Background:

The Training Cloud Environments give you access to a working PI System on the Cloud. These are Virtual Machines hosted on Microsoft Azure datacenters. These environments are usually associated with one of our online courses or labs from the OSIsoft user conferences and they are meant to help you work on the course material hands-on.

  • Each of the Training Cloud Environments has a different number of virtual machines and their duration will be different based on the course they are associated with.
  • At the end of your session duration, all environments will be deleted. At that point, you can launch a new session.
  • If you need to save your work, we recommend using cloud storage or a FTP solution to copy your files from your cloud environments.
  • The Cloud Environments consist of multiple Windows servers in a self-contained domain. There is a Domain Controller (PIDC), a PI Server (PISRV01), and, depending on the lab, there may be additional servers (i.e. PICLIENT01). The PISRV01 typically contains all of the server components and client tools required to complete your lab and you will be usually logging into this machine unless there is a dedicated client machine (PICLIENT01). The manual will typically tell you which machine you should be working on.
  • Very rarely you will have to login to the PIDC. Usually only to change passwords or create a new user in Active Directory.
  • Depending on what you want to do, you may have to connect to one or all of the machines.
  • You can connect via a browser or with RDP. To connect with RDP you will download a Remote Desktop Protocol (RDP) connection file that will allow you to connect to the machines.
  • In order to connect with RDP, you must have a RDP client tool and your network cannot block the domain cloudapp.azure.com or ports 60000-60050.
  • The browser connection is a good option when your company firewall does not allow you to connect to the environments.
  • The browser connection contains the credentials embedded as part of the URL.