Troubleshooting Basics for Administrators

This course is designed to help beginner PI Administrators with management and administration of their PI System. It will not cover all essentials tasks a PI admin will need to know.

We will work on troubleshooting exercises based on real life experiences of OSIsoft Product Support Engineers.

This is a self-paced course. Any questions or assistance needed about the material can be asked in this course's space in the OSIsoft PI Square community.

By the end of the course, you will be able to...

• Access PI Interface logs to find clues as to why certain PI points might not be getting data
• Modify PI point configuration from PI System Management Tools to get it working
• Configure buffering to reduce data gaps due to network interruptions
• Dispel a common misconception about PI Collectives
• Update PI Point configurations in bulk
• Set up alerts for stale and bad data in order to identify problems before users complain

Audience

This course is designed for new PI System administrators or seasoned administrators who are looking for a refresher on the main PI System components. We will not cover everything you need to know as PI System Administrator. We highly recommend taking the "PI System Administration" and the "Building PI System Assets and Analytics with Asset Framework" courses, which will better prepare you for the PI System administrator role.

Level: Beginner

Study time: 3 hours

Course Access: Unlimited access to all content except the Training Cloud Environment (TCE). You have 30 days access to the TCE starting on the day you access module section "Launch Cloud Environment". 

After those 30 days you can purchase additional access with one of the two options below:

• Training Cloud Environments (One Month Access)
• Training Cloud Environments (One Year Access)

Prerequisites

• During this course, we will be making the following assumptions:
  • Your organization already has a PI System set up
  • You’re familiar with Asset Framework and how to use PI System Explorer.
  • You’re familiar with how to navigate displays and how to leverage AF templates using both PI ProcessBook and PI Vision.
  • You’re interested in using PI Vision with your existing display information
• A computer that can access our YouTube content.

Software Requirements

• In this course, we will work with the cloud environment which contains the following components:
  • Access to Active Directory
  • Data Archive 2017 (3.4.415) or later
  • AF Server 2017 or later with PI System Explorer
  • PI ProcessBook 3.0.15.7 or later
  • PI Vision 2019
  • PI ProcessBook to PI Vision 2019 Migration Utility Patch 1
  • PDF Reader or equivalent is required to access the workbook and presentation provided.

This Course Includes...

• Videos, discussion opportunities and quizzes to help you learn the material
• A Cloud Environment accessible for 30 days and configured to complete all the exercises in the course
• This course is self-paced for your convenience. Thus, there are no live components to the course, nor are there required login hours. Please use the video lectures for instruction along with the course exercises to gain experience working with the key concepts presented.
• There is a final quiz which you must pass to obtain a certificate of completion.
• Once you register for a course, you will have access to the course materials 24/7 on this website.  

Further Information

• There is an appendix section with some additional troubleshooting tools that will be useful to administrators. We will refer to the utilities described in the appendix when appropriate.
• This is a self-paced course. Any questions or assistance needed about the material can be asked in this course's space in the OSIsoft PI Square community
• When you complete the examination at the end of the course, you will receive a certificate of completion which can be shared and directly posted on LinkedIn.
• For more information about our Online Courses please visit our FAQ page

Course Material

• You can audit the full video lecture content right now on the OSIsoft Learning YouTube Channel
• Download Course Workbook